Refund Policy
Our refund and revision policy for all services.
Effective Date: February 16, 2011 | Last Updated: February 16, 2026
At HOTRESUMEJOBS, we are committed to delivering exceptional quality and client satisfaction. This Refund Policy outlines the terms under which refunds, cancellations, and credits may be issued.
1. Our Satisfaction Commitment
We stand behind the quality of our work. Every service package includes 5 full rounds of revisions to ensure the final product meets your expectations. We encourage all clients to use these revision rounds to communicate feedback so we can make adjustments until you’re satisfied.
2. Cancellation Before Work Begins
| Timing | Refund |
|---|---|
| Within 24 hours of purchase, before work begins | Full refund (100%) |
| After 24 hours but before work begins | Full refund minus a $25 administrative fee |
3. Cancellation After Work Has Begun
| Stage | Refund |
|---|---|
| After audit is complete but before delivery | 50% refund |
| After first draft is delivered | No refund — revisions are available |
| After revisions have been used | No refund |
Because our Services involve custom, personalized intellectual work tailored specifically to each client, once work has been completed and delivered, refunds are generally not available. We strongly encourage using revision rounds to address any concerns.
4. Revision Requests
- You are entitled to 5 rounds of revisions included in every service package.
- Revision requests must be submitted within 30 days of initial delivery.
- Each revision round should include all desired changes in a single communication to ensure efficiency.
- Revisions beyond the included 5 rounds may be available at an additional fee.
5. Exceptional Circumstances
We understand that life happens. In exceptional circumstances (medical emergencies, family emergencies, etc.), we will work with you on a case-by-case basis to find a fair resolution, which may include:
- Extended revision timeline
- Service credit for future use
- Partial refund
6. How to Request a Refund
To request a refund or cancellation, please contact us:
- Email: [email protected]
- Subject Line: “Refund Request — [Your Name]”
Please include your order details and the reason for your request. We will respond within 48 hours.
7. Refund Processing
Approved refunds will be processed within 5–10 business days and returned to the original payment method used at purchase. Processing times may vary depending on your bank or payment provider.
8. Non-Refundable Services
The following are non-refundable once delivered:
- Resume audit reports (standalone)
- Rush delivery fees
- Consultation and coaching sessions already conducted
9. Contact
Questions about this Refund Policy? Reach out:
- Email: [email protected]
- Contact Page: hotresumejobs.com/contact